Privacy Policy for Apni Dairy

Welcome to **Apni Dairy**, a mobile app designed to help you order fresh milk and dairy products right from your home.

We care about your **privacy** and want you to understand how your information is collected, used, and protected when you use our app.

1. Information We Collect

We collect only the information that helps us run the app smoothly and deliver your orders efficiently.

a. Personal Information

When you sign up or place an order, we may ask for:

• Your name
• Phone number
• Delivery address
• Email address
• Location
• **CNIC** (In case if you purchase subscription for any of our product)

b. Usage Information

We collect basic technical information (such as app version, device type, and general usage data) to improve performance and fix bugs.

c. Uploaded Files

If you upload a payment screenshot or proof of payment, we store that image securely for order verification only.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Send you order updates or important notifications
• Improve app features and fix issues
• Provide customer support if needed

We do not sell, rent, or trade your **personal information** with anyone.

3. Data Storage and Security

Your data is stored securely on **Firebase (Google Cloud) servers**.

We follow standard security practices to keep your information safe from unauthorized access. While we take every precaution, please remember that no digital system is 100% risk-free.

4. Sharing of Information

We may share necessary details only with:

• Our **delivery partners** (so they can reach you)
• **Payment verification or bank services** (for confirming transactions)

No other third parties have access to your personal information.

5. Your Rights

You can:

• **Update** your account information anytime within the app
• **Request deletion** of your data by contacting us directly

Once your account is deleted, we remove all associated data except what’s legally required for record keeping.

6. Children’s Privacy

**Apni Dairy** is meant for general audiences and is not intended for children under 13.

We do not knowingly collect data from children.

7. Changes to This Policy

We may update this policy occasionally.

If we make major changes, we’ll notify you through the app or update the date above.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: